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By using the Whāriki ‘Website’ these T&Cs automatically apply to you. We recommend reading them carefully before using the site. If you don’t agree with these terms, please don’t use this site.
The aim of Whāriki is to share knowledge about mental health and addiction – about what works well, for whom and where – to accelerate learning across the country. The primary goal is learning and innovation about ways to improve the mental health and wellbeing of all New Zealanders.
We may suspend, terminate or restrict your access if you breach any of these terms. We may modify, change or update any part of the website at any time, with or without notice.
Before using Whāriki
You’ll need an active internet connection.
You agree that your use of the Website is at your sole risk. The Website is not a substitute for COVID-19 health, emergency, crisis or long-term support. You should seek the advice of a qualified healthcare professional if you have any questions regarding your health or your symptoms at any time.
The partners and funders who developed this Website do not guarantee the timeliness, completeness or performance of the Website or any of its content.
Requests for help, emailed to firstname.lastname@example.org, are sent to a secure email address. These are not monitored 24/7. We’ll do everything we can to respond to requests by the following business day.
(Now for the really legal stuff … we have to cover this): To the extent permitted by law, the partners and funders of this website excludes all representations and warranties (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
Intellectual Property Rights
The Website and brand are the property of the Ministry of Health. The Website itself and all the trademarks, copyright, database rights and other intellectual property rights related to it, belong to the Ministry of Health.
- copy, reproduce or modify any part of the website, or our trademarks in any way
- attempt to extract the source code of the website,
- commercialise any content or services offered in the website
- try to translate the website into other languages, or make derivative versions.
Any unauthorised use of any trademarks, or any other intellectual property belonging to the Ministry of Health is strictly prohibited.
Pre-existing intellectual property rights, which without limitation include the written and electronic resources owned by people or organisations which are profiled on this website, remain the property of those people or organisations. You acknowledge that you will not use, reproduce or deliver the pre-existing intellectual property without written permission from the owners of that information.
Rules of Conduct
“User Content” as referred to herein means all forms of communication, messages, information, data, text, software, graphic files, or other materials, whether in written, verbal, electronic, digital, machine-readable or any other form, whether now known or hereafter to become known, which is contributed to the Website.
- Post, transmit, promote, or distribute User Content that is illegal.
- Harass, threaten, embarrass, or do anything else to another user that is unwanted, such as repeatedly sending unwanted messages or making personal attacks or statements about race, sexual orientation, religion, heritage, etc.
- Transmit, or facilitate distribution of User Content that is harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing, invasive of personal privacy or publicity rights, or in a reasonable person’s view, objectionable. Hate speech is not tolerated.
- Disrupt the flow of chat in chat rooms with vulgar language, abusiveness, hitting the return key repeatedly or inputting large images so the screen goes by too fast to read, use of excessive shouting [all caps] in an attempt to disturb other users, “spamming” or flooding [posting repetitive text].
- Impersonate another person, or attempt to mislead users by indicating that you represent any organisation or any of the Ministry of Health’s partners or affiliates.
- Attempt to get a password, account information, or other private information from another users.
- Upload User Content that you do not own or have permission to freely distribute.
- Promote or encourage any illegal activity including hacking, cracking or distribution of counterfeit software.
- Upload files that contain a virus or corrupted data.
- Post messages for any purpose other than personal communication, including advertising or promotional messaging, chain letters, pyramid schemes, or other commercial activities.
- Improperly use our support team or make false reports to our staff.
- Use or distribute “auto” software programs, “macro” software programs or other “cheat utility” software program or applications.
- Modify any part of the Website that the Ministry of Health does not specifically authorise you to modify.
- Attempt to interfere with, hack into or decipher any transmissions to or from the servers.
- Exploit errors in design, features which are not documented, and/or bugs to gain access that would otherwise not be available or to obtain any competitive advantage.
- Reverse engineer, decompile or disassemble all or any portion of the Website.
This above-referenced list of prohibitions only provides examples of unacceptable conduct and is not intended to be a complete or exclusive list of prohibited conduct. Your online conduct should be guided by common sense and respect for others who access and use the Website (whether or not such third parties are registered users of the Website) and for the employees and representatives of the Ministry of Health. You must also obey all New Zealand law, regulations and rules that apply to your activities when you use website. The Ministry of Health reserves the right to terminate your Account and to prevent your use of the website if your Account is used to engage in illegal activity, violates these rules of conduct, or otherwise any overall terms.
If you encounter another user who is violating any of the rules of conduct, please report this activity to us by contacting email@example.com.
This website is governed by New Zealand law, and the courts of New Zealand have exclusive jurisdiction.
The website may not comply with laws of countries outside of New Zealand. If you access this website from another country it is your responsibility to comply with the laws of that country.
Please don’t cause any damage to Whāriki
It is unlawful to intentionally cause damage to this website. You accept that you need to ensure that the desktop or mobile device you use to access Whāriki is secure, and free from all forms of corruption, including viruses.
If Whāriki is discontinued we reserve the right to disconnect the website at any time without giving notice of termination.
Funders and partners
Ministry of Health
The Ministry of Health is the owner of the Whāriki website and system.
Te Pou developed the Whāriki website and system. Te Pou currently manages the system on behalf of the Ministry of Health.
Your privacy is very important to us.
If you participate in any of the services on the site that require personal information, we may request your name, phone contact number, email address, demographic information, name of employer.
Here’s what we will and won’t do with your personal information:
- Your profile information will be displayed to other members of Whāriki.
- Your profile information may be used to customise the content that is presented to you, or the way it is presented.
- Your profile information may be used to send you updates on Whāriki, or content within Whāriki.
- We may also use non-identifiable, aggregated, anonymous data for the purpose of promoting this site.
- We’ll never sell, rent, or lease your personal information to third parties.
- We will send you emails about Whāriki that you can choose to opt out of at any time.
We treat any personal information you provide as strictly confidential and will not disclose it to any other party, except under the following circumstances:
- in anonymised form for statistical purposes
- when it is required by law
- to protect the rights of the Whāriki
Third party advertising and links to websites
Your right not to be identified
If you choose to provide incomplete or inaccurate information or do not wish to identify yourself, you need to know that we’ll be unable allow to access Whāriki.
You have certain rights regarding your personal information, subject to applicable law. These include rights in certain circumstances to:
- access your personal information
- have inaccurate personal data rectified, blocked, erased or destroyed
- erase your personal information (right to be forgotten)
- restrict our use of your personal information (including prevent processing for the purpose of providing the help you request)
- object to our use of your personal information (including objecting to decisions being taken by automated means)
- receive your personal information in a usable electronic format and transmit it to a third party (right to data portability)
- lodge a complaint with your local data protection authority.
If you would like to discuss or exercise such rights, please contact one of our team by emailing firstname.lastname@example.org.
To ensure that the personal information we hold about you is accurate and current, please notify us of any changes to your personal information as soon as possible.
Changes to our policy